Publications
MDRC





Question: How do I choose an automated tracking system for my welfare-to-work program?

Further Information

Profiles of Available Tracking Systems

Access

Microsoft Access, also known as Access or MS Access, is one of the most “user-friendly” database management systems on the market today.  Regular users of Microsoft products will find the system familiar and easy to navigate.  One reason for Access’s popularity is its ability to generate forms, data tables, and reports with one software package.  Jobs-Plus, an employment program that operates in six public housing developments in cities around the country, uses a client tracking system built with Access.  Designed by an outside consultant, People Works, the Jobs-Plus tracking system was customized to track and report information about housing, family composition, program participation, job placement, retention, support services and benefits for each Jobs-Plus participant. 

Lotus Notes
Lotus Notes is an e-mail and contact management system that creates databases and solves specific data storage needs.  The Moving Up Program in South Carolina developed a Lotus Notes tracking system, called ERACTS, in order to track employment retention and client participation.  Each Moving Up career consultant is provided with a laptop computer, loaded with the software, and a portable printer.  Customized by a technology consultant, ERACTS stores client contact and participation information, integrates the data stored with electronic mail, allows remote and mobile users to access the system, and can produce reports and export the information to spreadsheets and other databases for viewing.


Programs and Organizations


CompuMentor:
A San Francisco-based nonprofit, this organization provides other nonprofits and public schools consulting services and assistance with short-term technology projects and development of computer technology centers.  CompuMentor is one of the nation’s largest and oldest non-profit technology assistance agencies. www.compumentor.org

TechSoup:
Affiliated with CompuMentor, TechSoup offers technology resources, discounts, and recommendations to nonprofits.  www.techsoup.org

Benton Foundation:
This nonprofit organization features a “best practice toolkit” and resources to help other nonprofits improve their use communications technologies.  www.benton.org

IT Resource Center:
A Chicago-based organization, IT Resource Center provides on-line resources for nonprofits in the areas of philanthropy, fundraising, management, and technology.  The organization’s web site features on-line publications and newsgroups.  www.npo.net

TechRocks:
Formerly known as the Technology Project, this organization builds technological capacity for community collaboration and citizen engagement.  The web site offers ebaseTM, free software that enables nonprofit organizations to manage their relationships with their members, donors, activists and volunteers. www.techrocks.org

The National Urban Technology Center: 
Dedicated to preparing community organizations for full participation in the Information Age, the Center’s website is a good source of information on a variety of technology projects that can be locally replicated.  www.urbantech.org

CNET: 
One of the most popular software sites on the Web, it features thousands of applications for free or at a low charge on a shareware basis.  Also features software and hardware reviews, Internet-related technology primers, industry news, and much more.  www.cnet.com


^ Back to top
 





No. 8, March 2002


John Padilla

is Vice President of New Paradigms Consulting, a consulting firm in New Haven, Connecticut, specializing in com-munity development, organizational development and workforce issues. John provides technical assistance and consulting services to nonprofit organiza-tions, foundations, state and local government, with particular emphasis in workforce develop-ment strategy and program design, and applying computer technology and business process analysis to organizations seeking to improve organizational performance. John’s background includes twenty years of private sector experience in high technology industries.

Julie Filbrun
works as a Research Associate in MDRC's Research Technology Unit. A graduate of Duke University, where she earned her degree in Public Policy in 1997,  Julie develops applica-tions and researches new technologies to improve data manage-ment and report pro-duction efficiency at MDRC. She also trains and supports MDRC programmers. Prior to joining MDRC in 1999, Julie was an information technology consultant for Pricewaterhouse Coopers.

 


 Privacy Policy | ©2006 MDRC