About MDRC
Tessler has 20 years of experience with operations and implementation research at MDRC, focusing on employment, training, and career and technical education among low-wage workers and individuals receiving housing and food assistance. She has designed and led implementation research and analysis, both within the context of randomized controlled trials and as implementation-only studies; provided technical assistance on program operations; and authored numerous MDRC reports. She is currently the lead implementation researcher for the U.S. Department of Housing and Urban Development’s (HUD’s) national evaluation of the Family Self-Sufficiency program, which provides housing voucher recipients with case management and an escrow savings account to encourage progress toward economic self-sufficiency. She previously led the implementation research for HUD’s Jobs Plus evaluation, an employment-focused program for public housing residents. Tessler also leads implementation research for the U.S. Department of Labor’s TechHire/Strengthening Working Families Initiative evaluation, which is testing innovative programs to improve employment and earnings for young adults in high-tech industries. Tessler was an operations lead and implementation research team member for the Supplemental Nutrition Assistance Program (SNAP) Employment and Training Evaluation, which developed and tested new ways to increase the number of SNAP work registrants who obtain unsubsidized employment, increase their earned income, and reduce their reliance on public assistance. Earlier projects include WorkAdvance, a sector-based employment, training, and advancement program, and Opportunity NYC–Work Rewards, which added cash incentives for employment and training activities to the case management services provided by New York City’s Family Self-Sufficiency program. Tessler came to MDRC in 2001 with more than 10 years of experience working in community-based organizations, including community organizing, advocacy, and fundraising organizations, as well as several years as special assistant to a Philadelphia City Council member. She earned a master of arts degree in public policy from the Rockefeller College of Public Affairs and Policy at the State University of New York at Albany and a bachelor of arts degree from the University of Pennsylvania.
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MDRC Publications
Issue FocusA New Study Will Explore the Practice and Promise of Noncredit Workforce Training Programs
November, 2022Policymakers, community colleges, and philanthropies have invested heavily in short-term or “stackable” noncredit career and technical education programs, despite a lack of evidence that the programs support positive career outcomes. A new MDRC study will explore how such programs influence outcomes including academic progression, program completion, employment, and earnings.
BriefA Model for Postsecondary Career and Technical Education
April, 2022This brief highlights lessons from the City Colleges of Chicago Centers of Excellence model, which has redesigned each of the system’s seven campuses as a “college-to-career center” and consolidated academic programs in high-demand industries at particular campuses.
BriefJanuary, 2022This brief highlights key findings from the implementation of the TechHire and Strengthening Working Families Initiative (SWFI) programs and offers considerations for practitioners involved in planning or implementing similar programs. The programs provided training for high-tech jobs as well as support services to people with barriers to training and employment.
ReportSeptember, 2021This report from Westat and MDRC focuses on the implementation and short-term impacts of TechHire and the Strengthening Working Families Initiative, two programs that make training in high-demand industries more accessible to individuals who experience barriers to training and employment.
ReportFindings From the Family Self-Sufficiency Evaluation
July, 2021The federal Family Self-Sufficiency program works with Housing Choice Voucher recipients to foster economic self-sufficiency and boost assets through case management and an escrow account for participants’ increased earnings. This three-year report examines program implementation, participants’ engagement, and impacts on employment, government benefits receipt, and material and financial well-being.
BriefPerspectives and Considerations for Supporting Movement Across Workforce and Academic Programs in Community Colleges
February, 2021Living-wage jobs increasingly require postsecondary education, though nonacademic career and technical education can also boost earning potential. But noncredit program benefits can be limited, so some community colleges are bridging the academic-nonacademic divide. This brief describes methods and strategies for connecting and promoting noncredit and credit pathways for students.
BriefHow Community Colleges Are Advancing Equity in Career and Technical Education
April, 2020Community college career and technical education (CTE) can fill shortages in the labor market while providing a pathway to economic mobility. But can it do so equitably? In 2019, MDRC’s Center for Effective CTE conducted a scan of notable programs across the country to find out more.
ReportOngoing Implementation Experiences
November, 2019Households receiving federal rental subsidies struggle to become self-sufficient. Jobs Plus provides grants to public housing agencies to offer tenants employment-related services, rent-based work incentives, and community support for work. This report examines a second round of Jobs Plus implementation, including evolving program operations, challenges, resident participation, and technical assistance.
ReportEarly Findings From the Family Self-Sufficiency Program Evaluation
March, 2019This first national randomized controlled trial of the Family Self-Sufficiency (FSS) program — the main federal strategy to help housing voucher recipients make progress toward economic mobility — examined program implementation, participants’ engagement, and impacts on labor force participation and benefits receipt in the first 24 months of this five-year program.
ReportHighlights from the Jobs Plus Pilot Program Evaluation
September, 2017Jobs Plus promotes employment among public housing residents through employment services, rent rule changes that provide incentives to work, and community support for work. Within the first 18 months, all nine public housing agencies in this evaluation had begun structuring their programs, building partnerships, and implementing the model’s core components.
ReportTwo-Year Impacts from the WorkAdvance Demonstration
August, 2016WorkAdvance provides demand-driven skills training and a focus on jobs with career pathways. As detailed in this full report, all four programs studied greatly increased training completion and credential acquisition. Employment outcomes varied by site, with large, consistent impacts at the most experienced provider and promising results at two others.
ReportA Preview Summary of Two-Year Impacts from the WorkAdvance Demonstration
June, 2016WorkAdvance provides demand-driven skills training and a focus on jobs with career pathways. This preview summary finds that all four programs studied greatly increased training completion and credential acquisition. Employment outcomes varied by site, with large, consistent impacts at the most experienced provider and promising results at two others.
ReportImplementation of a Sector-Focused Career Advancement Model for Low-Skilled Adults
October, 2014The WorkAdvance program model aims to prepare individuals for good jobs in high-demand industries and to increase their prospects for staying employed and moving up. Participants receive career readiness and occupational skills training, job placement, and advancement coaching. This report looks at how four providers translated the model into workable programs.
BriefTesting a New Approach to Increase Employment Advancement for Low-Skilled Adults
June, 2013This policy brief discusses a new skills-building model designed to help low-income adults prepare for, enter, and succeed in quality jobs, in high-demand fields with opportunities for career growth. WorkAdvance uses strategies found in sector-based employment programs, combined with career coaching after participants are placed into jobs.
ReportEarly Findings from a Program for Housing Voucher Recipients in New York City
December, 2012Opportunity NYC–Work Rewards is testing three ways of increasing work among families receiving housing vouchers — services and a savings plan under the federal Family Self-Sufficiency (FSS) program, the FSS program plus cash incentives for sustained full-time work, and the cash incentives alone. Early results suggest intriguing positive findings for certain subgroups.
ReportImplementation and Final Impacts of the Work Advancement and Support Center (WASC) Demonstration
September, 2012WASC sought to increase the incomes of low-wage workers by stabilizing employment, improving skills, increasing earnings, and easing access to work supports. The program increased workers’ receipt of work supports. In the two sites that eased access to funds for training, WASC increased the receipt of certificates and licenses and increased earnings in the third year.
ReportJune, 2009WASC is an innovative strategy to help low-wage workers increase their incomes by stabilizing employment, improving skills, increasing earnings, and easing access to work supports. In its first year, WASC connected more workers to food stamps and publicly funded health care coverage and, in one site, substantially increased training activities.
ReportEngaging Low-Wage Workers in Career Advancement
December, 2008The Work Advancement and Support Center (WASC) demonstration offers a new approach to helping low-wage and dislocated workers advance by increasing their wages or work hours, upgrading their skills, or finding better jobs. This report presents preliminary information on the effectiveness of strategies that were used to attract people to the WASC program and engage them in services.
ReportNavigating Career Advancement for Low-Wage Workers
October, 2007This report, from MDRC’s Work Advancement and Support Center (WASC) demonstration, explores how WASC career coaches help low-wage workers understand the complex interactions between earnings and eligibility for work support programs and guide them to make the best advancement decisions possible.
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Other Publications
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Projects
As technology continues to advance rapidly, the labor market exhibits a growing need for more frequent and ongoing skill development. At the same time, employers in many fields encounter difficulties finding adequately trained workers to meet their needs. According to data released by the U.S. Department of Labor, aside from a temporary dip as a result of the COVID -19...
The City Colleges of Chicago have a unique, innovative way of providing students with the education and training employers require to get good-paying jobs that are in local demand: Each of the seven colleges in the system, which are spread geographically across the city of Chicago, is deemed a “Center of Excellence” and leads career and technical education for a...
Even in good economic times, many adults in the United States have trouble finding jobs that pay enough to support their families. Wages for those without a college degree, for example, have remained flat in real terms for decades. One policy response has been to help these workers build more skills, with promising findings from recently evaluated sector-based programs...
The H-1B visa program, established in 1990 by Congress, allows employers to hire foreigners to work in “specialty occupations” (such as science, technology, engineering, mathematics, health care, business, financial services, or life sciences) on a temporary basis. In 1998, a user fee was added to fund scholarship and training programs that develop the skills of the...
Barbara S. Goldman, Frieda Molina, Donna Wharton-Fields, Richard Hendra, David Navarro, Susan Scrivener, Betsy L. Tessler, Jonathan Bigelow, Keith Olejniczak, Kelsey Schaberg, Annie Utterback, Alexandra Pennington, Brandon HawkinsThe Supplemental Nutrition Assistance Program ( SNAP ) — formerly the food stamp program —is a critical work support for low-income people and families. Although SNAP has included various employment and training requirements for adult recipients to maintain their eligibility since the 1970s, the SNAP Employment and Training ( SNAP E&T ) program was established as...
Frieda Molina, Barbara S. Goldman, Richard Hendra, Betsy L. Tessler, Keith Olejniczak, Kelsey Schaberg, Hannah Dalporto, Alexandra PenningtonPast evaluations have provided solid evidence regarding what works to help low-income individuals become employed. However, these studies have also found that many people who found jobs were not better off financially, in part because these jobs were unstable, low paying, and provided few advancement opportunities. More recent randomized controlled evaluations of both...
Nandita Verma, James A. Riccio, Donna Wharton-Fields, Betsy L. Tessler, Stephanie Rubino, David Navarro, Michelle Ware, Joshua VermetteThe Family Self-Sufficiency ( FSS ) program is the main federal program for increasing employment and earnings and reducing reliance on government subsidies among recipients of housing subsidies. Created in 1990, FSS is administered by state and local public housing agencies with funding from the U.S. Department of Housing and Urban Development ( HUD ). In 2014, HUD...
James A. Riccio, Gilda Azurdia, Nandita Verma, Donna Wharton-Fields, Cynthia Miller, Jared Smith, Edith Yang, Betsy L. Tessler, Nikki OrtolaniIn March 2007, former New York City Mayor Michael R. Bloomberg announced his intention to test a set of antipoverty initiatives, called Opportunity NYC , that would use temporary cash payments to poor families to boost their income in the short term, while building their ability to avoid longer-term and second-generation poverty. Such payments are known internationally...
The Workforce Investment Act of 1998 ( WIA ) is the federal government’s largest source of federally funded employment services and training. WIA is the latest in a series of federal employment and training programs, the first having arisen in response to the Great Depression. WIA aims to bring together formerly fragmented public and private reemployment services, make...
James A. Riccio, Gilda Azurdia, Edith Yang, Donna Wharton-Fields, Nandita Verma, Caroline Schultz, Frieda Molina, Cynthia Miller, Richard Hendra, Barbara S. Goldman, Jared Smith, Mark van Dok, Natasha Piatnitskaia, Betsy L. Tessler, Stephanie Rubino, Sharon RowserThe Social Innovation Fund ( SIF ) , an initiative enacted under the Edward M. Kennedy Serve America Act, deploys millions of dollars in public-private funds to expand effective solutions in three issue areas: economic opportunity, healthy futures, and youth development and school support. This work seeks to create a catalog of proven approaches that can be replicated...
Nandita Verma, James A. Riccio, Donna Wharton-Fields, Betsy L. Tessler, Nikki Ortolani, Jonathan Bigelow, M. Victoria Quiroz Becerra, Edith YangPublic housing developments are among the most economically challenged neighborhoods in the United States. In fact, many public housing residents face obstacles to employment even beyond those normally experienced by other low-income people. To address this problem, Jobs-Plus was conceived in the mid-1990s by the U.S. Department of Housing and Urban Development ( HUD...
Frieda Molina, Cynthia Miller, David Navarro, James A. Riccio, Caroline Schultz, Betsy L. Tessler, Mark van Dok, Anne Warren, Alexandra PenningtonThe wages and earnings of low-income workers have been stagnant or declining in real terms for approximately 35 years. Nationwide, the labor market-driven growth of the low-wage workforce has become a major issue for both the business community and the public. Low-wage workers represent a significant segment of the nation’s workforce: According to the Bureau of Labor...