About MDRC
Miller is an economist whose work focuses on policies and programs to increase the employment and earnings of low-wage workers and disadvantaged young adults. She is the project director for the Paycheck Plus evaluation, testing an expanded Earned Income Tax Credit for single workers without dependent children in New York City. She also leads the YouthBuild evaluation, which is studying the effects of YouthBuild on disadvantaged young people using data from nearly 80 programs around the country. She is a lead investigator for the Family Rewards Opportunity NYC Project, the first test of a Conditional Cash Transfer (CCT) program in the United States, and the CCT replication study funded by the Social Innovation Fund. She received her PhD in economics from Columbia University.
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MDRC Publications
Issue FocusJuly, 2023Two new MDRC reports published by the U.S. Department of Housing and Urban Development highlight both the long-term potential of the Jobs Plus employment program to improve economic mobility and the challenges of effectively expanding the model.
Issue FocusA Synthesis of the Research for Employers and Local Governments
July, 2023The CHIPS and Science Act of 2022 encourages applicants for federal funding in domestic semiconductor manufacturing to include sectoral partnerships. MDRC has conducted nearly 15 years of research on sector strategies. This paper presents recommendations drawn from evidence that employers and local governments can use to implement sector strategies well.
ReportA Study of College Transition Text-Based Messaging
May, 2023Many underserved groups face barriers to college enrollment. This study evaluated a program that supplemented federal supports for these groups through text messages about securing financial aid, completing college enrollment, and navigating other barriers. The study found that adding the messaging program did not increase rates of college enrollment.
ReportMay, 2023In 2014, HUD expanded Jobs Plus, a rigorously tested model offering rent incentives and on-site work support to public housing residents. The first three groups to enroll show no evidence of higher employment or earnings during the early years, potentially due to low participation levels and implementation challenges.
ReportMay, 2023The Jobs Plus demonstration aimed to increase economic empowerment and mobility for public housing residents through on-site employment services, rent-based work incentives, and supportive work activities. Sites that fully implemented the model saw long-term positive employment and earnings effects, but negative effects were observed in sites that did not.
CommentaryJune, 2022In this commentary originally published in Route Fifty, JoAnn Hsueh, Cynthia Miller, and Michelle Maier discuss how states are supplementing the wages of childcare workers to retain them during widespread staffing shortages. Ensuring eligible workers enroll to receive the benefit can be challenging, but research suggests three strategies to help.
BriefA Synthesis of Findings from the Paycheck Plus Demonstration
June, 2022The Paycheck Plus Demonstration in New York and Atlanta offered an expanded after-tax bonus to low-income workers without dependent children, a population that benefits little from the current Earned Income Tax Credit. This brief presents impacts on employment, earnings, and income based on the pooled sample from both cities.
ReportFinal Impact Findings from the Paycheck Plus Demonstration in Atlanta
March, 2022Paycheck Plus expanded the Earned Income Tax Credit for single workers with low incomes and without qualifying children in two cities, offering a tax credit of up to $2,000. This report presents three-year findings from the program in Atlanta.
ReportImplications for Research and Evaluation to Inform Programs Serving Low-Income Populations
October, 2021This paper discusses several ongoing trends in the labor market and their potential effects on the nature of work over the next 10 to 15 years for low-income populations. The trends are used to highlight potential questions to inform research and evaluation agendas on this topic.
Issue FocusMarch, 2021In this commentary originally published in The Hill, MDRC’s Cynthia Miller and Lawrence Katz, Harvard economist and member of MDRC’s Board, describe why expanding the Earned Income Tax Credit for low-income workers without dependent children can be an effective part of the recovery effort.
Working PaperA Synthesis of Findings on the ASAP Model from Six Colleges Across Two States
February, 2021This paper presents new estimates of the effects of the City University of New York (CUNY) Accelerated Study in Associate Programs (ASAP) model, evaluated first in New York and later in Ohio. It shows long-term effects in New York on degrees earned and consistent effects in both states.
ReportFindings and Lessons from Three Colleges’ Efforts to Build on the iPASS Initiative
December, 2020The iPASS initiative aims to helps colleges use technology-based advising practices to improve students’ academic performance and college completion rates. This report describes how three schools used enhanced iPASS services in an effort to strengthen and reform their existing advising practices, including the standard version of iPASS.
Issue FocusMay, 2020The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.
ReportInterim Findings from the Paycheck Plus Demonstration in Atlanta
March, 2020The Earned Income Tax Credit reduces poverty for many low-income families but does little for workers without dependent children. Paycheck Plus, being tested in New York City and Atlanta, offers an expanded credit to this population. This report presents its two-year impacts on employment, earnings, and income in Atlanta.
ReportThree-Year Results from the Accelerated Study in Associate Programs (ASAP) Ohio Demonstration
January, 2020This report presents findings through three years from a replication of the City University of New York Accelerated Study in Associate Programs model at three community colleges in Ohio. The Ohio programs nearly doubled degree receipt through three years and led to an increase in transfers to four-year colleges.
ReportNovember, 2019The Behavioral Interventions for Child Support Services demonstration used insights from behavioral science to develop interventions that could improve child support services. This report summarizes findings from 22 interventions that tested a range of design principles from behavioral science — for example, simplification, personalization, and reminders.
BriefIntroducing the Procedural Justice-Informed Alternatives to Contempt Project
June, 2019Procedural justice centers on the idea that individuals’ perception of the fairness of a process determines how they respond to it. In this random assignment demonstration, child support programs are applying this principle to reframe their work with families as a respectful, problem-solving endeavor.
BriefFindings from Three New Studies of Youth Employment Programs
November, 2018Over four million young people in the United States are “disconnected,” meaning they are not in school and are not working. In the past few months, studies of three programs aimed at such young people have released new findings. This brief discusses these findings and their implications.
ReportFinal Impact Findings from the Paycheck Plus Demonstration in New York City
September, 2018Paycheck Plus raises the top tax credit for low-income workers without dependent children from $500 to $2,000. In a three-year test, the program increased after-credit earnings, reducing severe poverty; modestly improved employment among women and more disadvantaged men; and led to more noncustodial parents paying child support.
ReportFour-Year Results from the National YouthBuild Evaluation
May, 2018YouthBuild serves more than 10,000 young people each year at 250+ organizations nationwide. In a random assignment study, the effects observed after four years on education and work indicate that the program provides a good starting point for redirecting otherwise disconnected young people, but one that could also be improved upon.
ReportInterim Findings from the Paycheck Plus Demonstration in New York City
September, 2017Paycheck Plus offers workers without dependent children an enhanced Earned Income Tax Credit (EITC) worth up to $2,000 per year for three years (four times the current EITC for singles). Results after two years from a random assignment evaluation show that it has increased income and work rates.
ReportInterim Impact Findings from the YouthBuild Evaluation
November, 2016YouthBuild provides construction-related or other vocational training, educational services, counseling, and leadership-development opportunities to low-income young people ages 16 to 24 who did not complete high school. This interim report presents the program’s effects through two and a half years.
ReportFindings from Family Rewards 2.0
September, 2016A program in Memphis and the Bronx offered cash incentives, coupled with family guidance, to poor families for meeting certain health care, education, and work milestones. The program increased income and reduced poverty, increased dental visits and health status, reduced employment somewhat, and had few effects on students’ education.
ReportWhat Worked, What Didn’t
May, 2016Family Rewards offered cash incentives to low-income families to reduce both current and longer-term poverty, contingent on families’ efforts to build up their “human capital” through children’s education, preventive health care, and parents’ employment. While the program produced some positive effects on some outcomes, it left many outcomes unchanged.
BriefYear 1 of Paycheck Plus
December, 2015The Paycheck Plus demonstration is testing the effects of a more generous Earned Income Tax Credit-like earnings supplement for low-income single adults in New York City. This brief describes the implementation of the program during the first year and supplement receipt rates during the 2015 tax season.
Working PaperResults from a Performance-Based Scholarship Experiment
June, 2015This random assignment study examines the long-term impacts of a program at The University of New Mexico offering low-income first-year students enhanced academic advising and financial aid that is contingent on performance. It finds that the program increased credit hour accumulation during the first two years and graduation rates after five years.
ReportEarly Lessons from Family Rewards 2.0
October, 2014This project builds on NYC’s earlier experiment with a conditional cash transfer program to reduce poverty and improve education, health, and employment outcomes. It tests a revised model in the Bronx and Memphis, adding family guidance to modified incentives paid more frequently. Early implementation findings suggest deeper family engagement.
ReportThe Continuing Story of the Opportunity NYC−Family Rewards Demonstration
September, 2013Family Rewards, a three-year demonstration, provided cash payments to low-income families in New York City for achieving specific health, education, and employment goals. New results show that the program substantially reduced poverty and material hardship while it operated and had positive results in improving some education, health, and work-related outcomes.
ReportEarly Findings from a Program for Housing Voucher Recipients in New York City
December, 2012Opportunity NYC–Work Rewards is testing three ways of increasing work among families receiving housing vouchers — services and a savings plan under the federal Family Self-Sufficiency (FSS) program, the FSS program plus cash incentives for sustained full-time work, and the cash incentives alone. Early results suggest intriguing positive findings for certain subgroups.
ReportImplementation and Final Impacts of the Work Advancement and Support Center (WASC) Demonstration
September, 2012WASC sought to increase the incomes of low-wage workers by stabilizing employment, improving skills, increasing earnings, and easing access to work supports. The program increased workers’ receipt of work supports. In the two sites that eased access to funds for training, WASC increased the receipt of certificates and licenses and increased earnings in the third year.
ReportEarly Findings from a Performance-Based Scholarship Program at the University of New Mexico
August, 2011Low-income freshmen received financial support if they enrolled full time, maintained a “C” average, and received enhanced academic advising. After one year, students attempted and earned more credits, received more financial aid dollars and in some cases reduced their loans, and registered for more credits in the third semester.
BriefFindings from the Employment Retention and Advancement Project
January, 2011This 12-page practitioner brief examines the work, education, and training patterns of single parents in the national Employment Retention and Advancement Project, which evaluated strategies to promote employment stability among low-income workers. The findings support other research in underscoring the importance of changing jobs and of access to “good” jobs as strategies to help low-wage workers advance.
ReportNovember, 2010This report from the national Employment Retention and Advancement Project examines the 27,000 single parents who participated in the studied programs to understand the characteristics of those who successfully advanced in the labor market.
ReportEarly Findings from New York City’s Conditional Cash Transfer Program
March, 2010Targeted toward low-income families in six high-poverty New York City communities, Opportunity NYC-Family Rewards offers cash payments tied to efforts and achievements in children’s education, family preventive health care practices, and parents’ employment. In its first two years, the program substantially reduced poverty and material hardship and had positive results in improving some education, health-related, and work-related outcomes.
ReportJune, 2009WASC is an innovative strategy to help low-wage workers increase their incomes by stabilizing employment, improving skills, increasing earnings, and easing access to work supports. In its first year, WASC connected more workers to food stamps and publicly funded health care coverage and, in one site, substantially increased training activities.
ReportA Research Note for Funders
June, 2009Targeted toward very low-income families in six high-poverty New York City communities, Family Rewards offers cash payments tied to efforts and achievements in children’s education, family preventive health care practices, and parents’ employment. This paper reviews data on participants’ receipt of rewards and offers preliminary estimates of the program’s impacts on selected educational outcomes during the first year.
ReportThe Employment Retention and Advancement Project
March, 2009Participants in an intensive care management program for public assistance recipients with substance abuse problems were slightly more likely to enroll in treatment than participants in less intensive services. However, the intensive program had no effects on employment or public benefit receipt among the full sample.
ReportImplementation and Early Impacts of an Employer-Based Approach to Encourage Employment Retention Among Low-Wage Workers
December, 2008An on-site program at long-term nursing care facilities had little effect overall on retention of low-wage employees, aside from a small increase in retention in the short term and among subgroups with particularly high turnover rates.
ReportSeptember, 2008This report published by the UK Department for Work and Pensions presents new findings on the effects of a program to help long-term unemployed individuals who receive government benefits in Great Britain and participate in a welfare-to-work program, New Deal 25 Plus, retain jobs and advance in the labor market.
ReportEffects After Eight Years for Families and Children
July, 2008Implemented in 1994 in Milwaukee, New Hope provided full-time, low-wage workers with several benefits for three years: an earnings supplement, low-cost health insurance, and subsidized child care. A random assignment study shows positive effects for both adults and children, some of which persisted five years after the program ended.
Working PaperJuly, 2008Implemented in 1994, New Hope provided full-time workers with several benefits for three years: an earnings supplement, low-cost health insurance, and subsidized child care. This working paper examines the program’s impacts on employment and earnings, as well as on family income and poverty, up to eight years beyond the point of random assignment.
ReportMay, 2008This report presents new and positive findings on the effects of Britain’s Employment Retention and Advancement demonstration. After two years, the program increased employment and earnings for single-parent participants. ERA offered a combination of job coaching and financial incentives to encourage low-income individuals to sustain employment and progress in work.
ReportThe Employment Retention and Advancement Project
July, 2007A random assignment study of a welfare-to-work program for recipients with work-limiting medical and mental health conditions shows that participants had increased employment and decreased welfare payments.
ReportFebruary, 2007This report published by the UK Department for Work and Pensions presents encouraging findings on the early effects of Britain’s Employment Retention and Advancement (ERA) Demonstration. Aimed at helping low-income individuals sustain employment and progress in work, ERA offers a combination of job coaching and financial incentives to participants once they are working.
ReportFebruary, 2007An evaluation of a case management program for long-term welfare recipients shows little effect on participants’ involvement in program services or on their employment, earnings, or public assistance receipt during the first one-and-a-half years of follow-up.
ReportFinal Report on the Center for Employment Training Replication Sites
September, 2005The Center for Employment Training (CET) in San Jose, California, produced large, positive employment and earnings effects for out-of-school youth in the late 1980s. However, in this replication study, even the highest-fidelity sites did not increase employment or earnings for youth over the 54-month follow-up period, despite short-term positive effects for women.
Working PaperEvidence from a Sample of Recent CET Applicants
September, 2005This working paper examines employment and earnings over a four-year period for a group of disadvantaged out-of-school youth who entered the Evaluation of the Center for Employment Training (CET) Replication Sites between 1995 and 1999. It assesses the importance of three key factors as barriers to employment: lack of a high school diploma, having children, and having an arrest record.
ReportSix-Year Impacts on Parents and Children from the Minnesota Family Investment Program
July, 2005While positive effects on most parents’ earnings and income faded after six years, young children in some of the most disadvantaged families were still performing better in school than their counterparts in a control group. And, for the most disadvantaged parents, MFIP seems to have created a lasting “leg up” in the labor market.
Working PaperEvidence from Three States
March, 2005In a study of over 3,500 women in welfare-to-work programs in three states, child care instability did not appear to be a major cause of employment instability.
ReportEvidence from Samples of Current and Former Welfare Recipients
January, 2005This study suggests that child support can be an important income source and can help welfare recipients move toward self-sufficiency. More generous distribution rules increase payment rates, but many parents still do not understand the distribution rules.
ReportFive-Year Results of a Program to Reduce Poverty and Reform Welfare
June, 2003This rigorous long-term evaluation reveals that building a safety net of financial supports for low-income parents who work improved the well-being of their children.
ReportThirty-Month Findings from the Evaluation of the Center for Employment Training Replication Sites
June, 2003Efforts to replicate the experience of the Center for Employment Training in San Jose, California — a uniquely successful program that helped at-risk youth develop skills needed to compete in today’s labor market — showed mixed results.
ReportAn Analysis of the Welfare Caseload
November, 2002Some two million fewer families were receiving welfare benefits in 1999 than in 1994 - a decline of nearly 50 percent in the welfare caseload over the five-year period.
ReportJuly, 2002Recognizing that welfare recipients who find jobs may remain poor, the “make work pay” approach rewards those who work by boosting their income. This strategy was the centerpiece of the Self-Sufficiency Project (SSP), a large-scale demonstration program in Canada that offered monthly earnings supplements to single parents who left welfare for full-time work.
ReportFinal Lessons from Parents’ Fair Share
November, 2001Fathers provide important financial and emotional support to their children. Yet low-income noncustodial fathers, with low wages and high rates of joblessness, often do not fulfill their parenting roles. The child support system has not traditionally helped these men to do so, since its focus has been on securing financial support from fathers who can afford to pay.
ReportThe Impact of Parents’ Fair Share on Low-Income Fathers’ Employment
October, 2000ReportTesting an Intervention to Help High School Freshmen Succeed
April, 1999ReportDecember, 1998An evaluation of the Minnesota Family Investment Program (MFIP), the state’s welfare waiver program, found that the program produced substantially larger increases in employment and earnings among welfare recipients living in public or subsidized housing than among recipients in private housing. This paper examines several possible reasons that may account for these findings, including differences in characteristics between the two groups of recipients, differences in their proximity to jobs, differences in residential stability, which might aid in the transition to work, and interactions between MFIP’s work incentives and the public/subsidized housing rent rules. The evidence, although indirect, suggests that interactions between MFIP rules and the rent rules in public housing helped to produce larger employment impacts for residents in public or subsidized housing.
ReportImplementation and Interim Impacts of Parents’ Fair Share
September, 1998ReportImplementation and 18-Month Impacts of the Minnesota Family Investment Program
January, 1997 -
Other Publications
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Projects
Even in good economic times, many adults in the United States have trouble finding jobs that pay enough to support their families. Wages for those without a college degree, for example, have remained flat in real terms for decades. One policy response has been to help these workers build more skills, with promising findings from recently evaluated sector-based programs...
Cynthia Miller, JoAnn Hsueh, Michelle Maier, Alexandra Bernardi, Kelsey Schaberg, Frieda Molina, Kara HelznerQuality early care and education can have lasting positive effects on young children, especially those growing up in low-income families. However, there are ongoing challenges in recruiting, supporting, and retaining a qualified, healthy, and stable early care and education ( ECE ) workforce that reflects the linguistic, racial, and ethnic diversity of the families...
Nandita Verma, James A. Riccio, Gilda Azurdia, Jonathan Bigelow, Cynthia Miller, Caroline Schultz, Edith Yang, Melissa WestGrowing up in high-poverty, highly segregated neighborhoods can limit the future prospects of young children. But low-income families with children often lack sufficient resources and face other systemic barriers to choosing freely what neighborhoods they live in. The federal government’s Housing Choice Voucher Program, which subsidizes rent for some low-income...
Megan Millenky, Dan Bloom, Susan Scrivener, Charles Michalopoulos, Dina A. R. Israel, Johanna Walter, Lauren Cates, Sally Dai, Caroline Mage, Emily Marano, Viktoriya Syrov, Douglas Phillips, Kyla Wasserman, Lily Freedman, Osvaldo Avila, Emily Brennan, Jillian Verrillo, Gilda Azurdia, Frieda Molina, Shelley Rappaport, Clinton Key, Nandita Verma, Cynthia Miller, Jared Smith, Shawna Anderson, Kelsey Schaberg, Caitlin Anzelone, James A. Riccio, Keri West, Caroline Schultz, Ethan Feldman, Gabriel WeinbergerMany Americans struggle in the labor market even when overall economic conditions are good. Unemployment is persistently high for some demographic groups and in certain geographic areas, and a large proportion of working-age adults — about two in five in 2019 — tend to be out of the labor force. Factors such as systemic racism embedded in the economy and...
In 2007, New York City officials launched three related initiatives testing distinct strategies for promoting employment and economic well-being among recipients of housing assistance, particularly those receiving rent subsidies through Housing Choice Vouchers (also known as “Section 8” assistance, after Section 8 of the Housing Act of 1937). Called the Work Rewards...
James A. Riccio, Cynthia Miller, Nandita Verma, Edith Yang, Jared Smith, Gilda Azurdia, Donna Wharton-Fields, Anne Warren, M. Victoria Quiroz BecerraFamily Rewards was an innovative approach to poverty reduction in the United States that was modeled on the conditional cash transfer ( CCT ) programs common in lower- and middle-income countries. The program offered cash assistance to poor families, contingent on their meeting certain criteria related to family health care, children’s education, and parents’ work, in...
Cynthia Miller, Dan Bloom, Gilda Azurdia, Caroline Schultz, Nikki Ortolani, Edith Yang, Alexandra BernardiThe New York City Center for Economic Opportunity has selected MDRC and its partners to implement and evaluate a pilot program to simulate an expanded EITC in New York City for low-income single workers without dependent children, with the goal of increasing employment and earnings and reducing poverty.
Beginning in the 1990s, the “Make Work Pay” experiments tested whether offering earnings supplements would increase employment and income and improve family well-being among welfare recipients. The experiments responded to a fundamental challenge: Low-wage jobs often leave families only barely better off financially than even subsistence-level welfare benefits. As a...
James A. Riccio, Gilda Azurdia, Nandita Verma, Donna Wharton-Fields, Cynthia Miller, Jared Smith, Edith Yang, Betsy L. Tessler, Nikki OrtolaniIn March 2007, former New York City Mayor Michael R. Bloomberg announced his intention to test a set of antipoverty initiatives, called Opportunity NYC , that would use temporary cash payments to poor families to boost their income in the short term, while building their ability to avoid longer-term and second-generation poverty. Such payments are known internationally...
Colleen Sommo, Melissa Boynton, Michelle Ware, Cynthia Miller, Amanda Grossman, Alexander Mayer, John Diamond, Alyssa Ratledge, Jedediah J. TeresFor many low-income college students, one of the biggest barriers to attendance is cost. While federal and state financial aid is available to help with tuition, fees, books, and some living expenses, students still often have unmet need, particularly if they are from the poorest families or are independent from their parents. Working while going to school is one...
Cynthia Miller, Dan Bloom, Dina A. R. Israel, Michelle S. Manno, John Martinez, Megan Millenky, Louisa Treskon, Sally Dai, Caroline Mage, Sharon RowserMaking the successful transition to adulthood had become increasingly challenging for disadvantaged young people. Two changes in the labor market have contributed to this trend. First, the rise in demand for higher skilled workers, while increasing the payoff to college, has resulted in declining real wages for less-educated workers. On top of this, youth are finding...
James A. Riccio, Gilda Azurdia, Edith Yang, Donna Wharton-Fields, Nandita Verma, Caroline Schultz, Frieda Molina, Cynthia Miller, Richard Hendra, Barbara S. Goldman, Jared Smith, Mark van Dok, Natasha Piatnitskaia, Betsy L. Tessler, Stephanie Rubino, Sharon RowserThe Social Innovation Fund ( SIF ) , an initiative enacted under the Edward M. Kennedy Serve America Act, deploys millions of dollars in public-private funds to expand effective solutions in three issue areas: economic opportunity, healthy futures, and youth development and school support. This work seeks to create a catalog of proven approaches that can be replicated...
Richard Hendra, Cynthia Miller, Susan Scrivener, Frieda Molina, David Navarro, Barbara S. Goldman, Dan Bloom, John Martinez, Mark van Dok, Erika Lundquist, Edith Yang, Alexandra PenningtonThe federal welfare overhaul of 1996 ushered in myriad policy changes aimed at getting low-income parents off public assistance and into employment. These changes — especially cash welfare’s transformation from an entitlement into a time-limited benefit contingent on work participation — have intensified the need to help low-income families become economically self-...
A long-standing dilemma in welfare policy is that while cash benefits reduce poverty, they can also discourage low-income parents from supporting their families through work. Conversely, work requirements like those introduced in the 1996 federal welfare law encourage employment but — given that many welfare recipients command only low wages — can also leave families...
Cynthia Miller, Virginia Knox, Sharon RowserPolicy debates about child poverty and welfare reform, which once focused almost exclusively on single mothers and their children, have in recent years begun to train the spotlight on fathers. Fathers are important sources of financial and emotional support for their children, but noncustodial fathers with low incomes and poor job prospects often do not fulfill their...
Frieda Molina, Cynthia Miller, David Navarro, James A. Riccio, Caroline Schultz, Betsy L. Tessler, Mark van Dok, Anne Warren, Alexandra PenningtonThe wages and earnings of low-income workers have been stagnant or declining in real terms for approximately 35 years. Nationwide, the labor market-driven growth of the low-wage workforce has become a major issue for both the business community and the public. Low-wage workers represent a significant segment of the nation’s workforce: According to the Bureau of Labor...