Bigelow works to design, evaluate, and strengthen human services programs and systems in a variety of domains. He is currently contributing to tests of self-sufficiency interventions among households receiving federal housing subsidies (the Rent Reform Demonstration), an evaluation of expanded employment services (Supplemental Nutrition Assistance Program (SNAP) Employment and Training Evaluation), and an initiative testing new housing mobility strategies (Creating Moves to Opportunity). His work encompasses program technical assistance, implementation research, and study operations management. Before joining MDRC, Bigelow worked in program management roles with workforce development and housing finance agencies in New York City. He holds a master’s degree in public policy analysis from New York University’s Robert F. Wagner Graduate School of Public Service and a BA in classical studies from Duke University.