Manno works primarily as an implementation researcher for several of MDRC’s evaluations of policies and programs serving populations with barriers to employment, including individuals with experience in the criminal justice system and “disconnected” young adults (those who are neither employed nor in school). She is responsible for developing and monitoring implementation research procedures and interview protocols, conducting site visits, and conducting analyses of implementation findings. Her current work includes evaluation of the Strengthening Implementation of Responsible Fatherhood Programs, which is using iterative analysis to identify approaches programs can use to recruit fathers, enroll them in services, and keep them actively engaged in services, and Men of Color College Achievement (MoCCA) Project, which provides male community college students of color with various supports to complete their degree programs. She recently completed evaluations of Building Bridges and Bonds, a demonstration to test the effectiveness of strategies to support the parenting and coparenting skills and advance the employment of low-income fathers engaged in Responsible Fatherhood programs, and the Accelerated Study in Associate Programs (ASAP) Ohio Demonstration, which seeks to determine whether the City University of New York’s ASAP model can be successfully replicated in Ohio. Manno has coauthored a number of reports and presented research results to policy analysts. She began her career as a researcher for the Urban Institute in Washington, DC. She holds a BA and an MS in sociology.
Kim, Sue E., Charles Michalopoulos, Richard M. Kwong, Anne Warren, and Michelle S. Manno. 2013. “Telephone Care Management's Effectiveness in Coordinating Care for Medicaid Beneficiaries in Managed Care: A Randomized Controlled Study.” Health Services Research 48, 5: 1,730-1,749.