The Reentry Intensive Case Management Services program in Los Angeles County connects people who have been involved with the criminal legal system to community health workers who help them navigate services. This report presents encouraging findings from process and outcomes studies of the program and provides recommendations for providers.
Supportive Services in the Los Angeles County Innovative Employment Solutions Program
Individuals on probation face many challenges in reentering the community. This brief describes the Los Angeles County Innovative Employment Solutions Program’s creative approach to providing workforce and supportive services to this underserved population. The program’s unique training and funding model allows staff to respond flexibly to their clients’ complex needs.
Implementation of a Sectoral Training Program for People Impacted by the Criminal Legal System
Individuals with criminal legal system involvement have many disadvantages when seeking high-wage employment. The SECTOR program aims to connect such individuals with training opportunities in high-growth sectors. This evaluation finds that SECTOR offers a promising approach to help participants find jobs that offer livable wages, career advancement opportunities, and benefits.
A Summary of Findings from the Strengthening the Implementation of Responsible Fatherhood Programs Study
This document summarizes what was learned in SIRF (Strengthening the Implementation of Responsible Fatherhood Programs), which engaged 10 programs in using learning cycles—repeated periods of implementing ideas and reflecting on the results—to build evidence on practices to improve the enrollment, engagement, and retention of fathers in fatherhood programs.
How Fatherhood Programs Used Learning Cycles in Efforts to Improve Participation Outcomes
In rapid learning cycles, programs try a new approach, see how well it works, make modifications to strengthen it, and then try it again. This brief illustrates how 10 fatherhood programs used learning cycles to evaluate one of three promising approaches to engaging men in their services.
Final Report on the Strengthening the Implementation of Responsible Fatherhood Programs (SIRF) Study
This report summarizes activities in a study designed to build evidence on promising strategies to improve enrollment and participation in fatherhood programs. Programs iteratively implemented and assessed such strategies in three areas: outreach, peer mentoring, and coaching.
A Study of College Transition Text-Based Messaging
Many underserved groups face barriers to college enrollment. This study evaluated a program that supplemented federal supports for these groups through text messages about securing financial aid, completing college enrollment, and navigating other barriers. The study found that adding the messaging program did not increase rates of college enrollment.
Using College Staff Members’ Perspectives to Improve the Student Experience
Complex administrative processes in community colleges can delay graduation. The OnPath project aims to help students navigate those processes more effectively and persist in college. This brief examines OnPath’s use of research evidence and staff members’ perspectives and hands-on knowledge to build and improve college systems that benefit all students.
How Community Health Workers Help Navigate Reentry
Community Health Workers (CHWs) are critical to Los Angeles County’s Reentry Intensive Case Management Services program, which assists clients following incarceration or probation by connecting them to services. This brief describes CHWs’ role, outlines their strategies, and offers insights for incorporating “lived experience” into their approach to helping clients.
Customer Journey Mapping as a Tool to Identify Barriers to Program Participation
To identify ways to bolster participation in fatherhood programs, the Strengthening the Implementation of Responsible Fatherhood Programs project used “customer journey mapping,” a process that focuses on the needs and goals of participants. This document describes and illustrates each of five steps in the mapping process.
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