The Kansas Child Support Savings Initiative encourages parents to make deposits into tax-advantaged college savings plans in return for matching reductions in their child support debts. This report describes two randomized controlled trials conducted by Kansas and MDRC to test different methods of outreach and engagement.
Dilip Soman looks at the pros and cons of using heuristics in general and the “SIMPLER” framework in particular ― developed specifically by the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― to guide practitioners in their efforts to improve human services programs.
When Behavioral Interventions Aren’t Enough
Philip Oreopoulos’s commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project addresses the limitations of written communication and describes the value of personal interactions for building trusting relationships between service providers and clients, which in turn encourage active program participation.
Lawrence Katz explores questions raised by findings from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project: the potential effect of behavioral nudges on long-term outcomes, determining who responds to behavioral nudges but would not otherwise participate in a program, and moving to higher-intensity efforts when low-cost interventions are not enough.
Lessons from the BIAS Project
In child support programs, parents must often make complicated decisions with little information in a highly emotional context. The BIAS project, which applied behavioral insights to human services programs, worked with three states to design eight tests focusing on child support order modifications and collection of payments.
Researchers developing behavioral interventions begin by defining a problem, identifying “bottlenecks” that might hamper desired outcomes, and designing and testing possible solutions. In this Expert Commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Crystal Hall suggests three ideas for expanding the use of this process.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sheldon Danziger talks about the value of incorporating insights from behavioral science into new system-level interventions when developing policies to help low-income populations.
MDRC’s Center for Applied Behavioral Science (CABS) and Postsecondary Education policy area launched The Finish Line: Graduation by Design to improve college completion rates using behavioral insights.
Encouraging Additional Summer Enrollment (EASE) aims to increase summer enrollment rates among low-income community college students using insights from behavioral science. This infographic describes some of the benefits of summer enrollment, reasons why students may not enroll in summer, and interventions the EASE team designed to address low enrollment rates.
The college enrollment process is complex and includes many steps. Recent research has shown that short, action-oriented text messages can help people focus on critical tasks at the right times.