As the first major effort to use a behavioral economics lens to examine human services programs that serve poor and vulnerable families in the United States, the BIAS project demonstrated the value of applying behavioral insights to improve the efficacy of human services programs.
A Randomized Controlled Trial
A randomized controlled trial conducted by REL West and MDRC finds that counseling and text-messaging “nudges” boosted the proportion of community college students who completed academic plans by 20 percentage points.
Using Behavioral Insights to Increase Incarcerated Parents’ Requests for Child Support Modifications
A behavioral intervention provided incarcerated noncustodial parents in Washington with materials about their eligibility for a child support order modification and how to request one. It increased the number of parents requesting a modification by 32 percentage points and the number of parents receiving a modification by 16 percentage points.
Using Behavioral Science to Improve Indiana’s Child Care Subsidy Program
Three behavioral interventions targeting low-income parents receiving child care subsidies were tested in Indiana. One combining mailed materials and a phone call increased the percentage of parents who chose a highly rated child care provider, and two others increased the percentage of parents who attended their first scheduled subsidy redetermination appointment.
Too often, programs and policies do not consider the way people actually think and behave. Behavioral science demonstrates that even small hassles create barriers that prevent those in need of services from receiving them. This infographic provides a brief overview of how the Center for Applied Behavioral Science is improving social services by making use of behavioral insights.
A Technical Supplement to “Behavioral Economics and Social Policy”
This technical supplement to an introductory report for the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project presents a description of behavioral interventions that have been commonly researched in studies.
Building a Body of Evidence
Over the past several years, MDRC has worked with the federal Administration for Children and Families to test low-cost behavioral interventions to improve child support services in a number of states. This issue focus describes what’s been learned so far — and what’s planned for the future.
Using Behavioral Economics to Engage TANF Recipients
A low-cost, low-effort behavioral intervention in Los Angeles County modestly increased the percentage of TANF recipients who reengaged in the county’s welfare-to-work program within 30 days of their scheduled appointment. The test is part of the Behavioral Interventions to Advance Self-Sufficiency project, sponsored by the federal Administration for Children and Families.
Applying Behavioral Insights to Increase Collections
Findings from tests in Cuyahoga County, Ohio, demonstrate that low-cost, low-effort behavioral interventions can improve child support payment outcomes. These tests are part of the Behavioral Interventions to Advance Self-Sufficiency project, sponsored by the federal Administration for Children and Families.
Using Behavioral Economics to Increase On-Time Child Care Subsidy Renewals
This study assessed three different behavioral strategies for providers and clients aimed at increasing the timely renewal of child care subsidies, in order to ensure consistent client services. The findings suggest that strategies designed for staff who work directly with clients may be a fruitful area for future work.