The college enrollment process is complex and includes many steps. Recent research has shown that short, action-oriented text messages can help people focus on critical tasks at the right times. Building on this promising research, the Text Ed project will develop and test a strategic text messaging intervention at Educational Opportunity Centers (...
Building a School Choice Architecture
As school choice systems expand, district enrollment offices are striving to make the choice process accessible and clear for families. This practitioner brief offers lessons for supporting families through the sequence of decisions involved as they engage in the process, search for information, and compare and select schools.
Young people with juvenile justice involvement face many challenges, which may include a lack of education and employment skills, antisocial attitudes and values, unstable housing, and much more. These challenges make it difficult for them to pursue educational pursuits or enter the workforce and become productive citizens. Too often, these challenges continue into...
Final Report of the Behavioral Interventions to Advance Self-Sufficiency (BIAS) Project
The BIAS project tested behavioral interventions in child support, child care, and work support programs with nearly 100,000 low-income clients in eight human services agencies. Each site saw at least one significant, low-cost impact. The findings suggest that small environmental changes can enhance client-agency interactions and expanded behavioral strategies might help strengthen programs and policies.
The Encouraging Additional Summer Enrollment (EASE) Project is a new initiative to improve community college persistence and completion in Ohio. The project will apply insights from behavioral science to design targeted messaging and financial incentives that encourage students to enroll in courses during the summer term.
In the U.S.,...
As the first major effort to use a behavioral economics lens to examine human services programs that serve poor and vulnerable families in the United States, the BIAS project demonstrated the value of applying behavioral insights to improve the efficacy of human services programs.
A Randomized Controlled Trial
A randomized controlled trial conducted by REL West and MDRC finds that counseling and text-messaging “nudges” boosted the proportion of community college students who completed academic plans by 20 percentage points.
Using Behavioral Insights to Increase Incarcerated Parents’ Requests for Child Support Modifications
A behavioral intervention provided incarcerated noncustodial parents in Washington with materials about their eligibility for a child support order modification and how to request one. It increased the number of parents requesting a modification by 32 percentage points and the number of parents receiving a modification by 16 percentage points.
Using Behavioral Science to Improve Indiana’s Child Care Subsidy Program
Three behavioral interventions targeting low-income parents receiving child care subsidies were tested in Indiana. One combining mailed materials and a phone call increased the percentage of parents who chose a highly rated child care provider, and two others increased the percentage of parents who attended their first scheduled subsidy redetermination appointment.
Too often, programs and policies do not consider the way people actually think and behave. Behavioral science demonstrates that even small hassles create barriers that prevent those in need of services from receiving them. This infographic provides a brief overview of how the Center for Applied Behavioral Science is improving social services by making use of behavioral insights.