Case Management

Brief

Learning from the Communities In Schools Reengagement Coordinator Initiative

January, 2023

Schools have long struggled to reengage students who have poor attendance or who drop out—a situation that was exacerbated by the COVID-19 pandemic. During 2021–2022, Communities In Schools introduced the Reengagement Coordinator Initiative, aimed at reengaging high school students who did not reenroll or were chronically absent.

Brief

How Community Health Workers Help Navigate Reentry

October, 2022
Ann Bickerton, Sara Ellis, Emmi Obara

Community Health Workers (CHWs) are critical to Los Angeles County’s Reentry Intensive Case Management Services program, which assists clients following incarceration or probation by connecting them to services. This brief describes CHWs’ role, outlines their strategies, and offers insights for incorporating “lived experience” into their approach to helping clients.

Brief

Head Start’s Family Support Services

March, 2022
Marissa Strassberger, Carol Hafford

This brief outlines how Head Start programs responded to the ever-evolving public health emergency caused by the COVID-19 pandemic—shifting activities to virtual formats, adapting in-person activities to local restrictions, and maintaining connections with families and community providers.

Report

Findings From the Family Self-Sufficiency Evaluation

July, 2021
Nandita Verma, Stephen Freedman, Betsy L. Tessler, Barbara Fink

The federal Family Self-Sufficiency program works with Housing Choice Voucher recipients to foster economic self-sufficiency and boost assets through case management and an escrow account for participants’ increased earnings. This three-year report examines program implementation, participants’ engagement, and impacts on employment, government benefits receipt, and material and financial well-being.

Issue Focus
December, 2020

When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.

Every year, the Los Angeles County Department of Health Services’ Office of Diversion and Reentry ( ODR ) provides reentry services for thousands of people involved in the justice system. These services cover a wide variety of needs, ranging from employment services and skills training for individuals on adult felony probation to connections to community organizations...

Brief
March, 2020

The Breaking Barriers program, based in San Diego, provided employment services to lower-income individuals with disabilities. MDRC carried out a random assignment evaluation of the program. As part of the Building Evidence on Employment Strategies for Low-income Families project, MDRC is collecting additional administrative records to extend the original evaluation.

Helping children and young adults develop their talents and strengths also helps them contribute to their communities in the future. Yet systemic inequities that disproportionately affect students of color and students from low-income households mean too many young people do not have such supportive learning environments. These inequities lead to disparities in...

Issue Focus

Home Visiting and Coordinated and Integrated Early Childhood Systems

March, 2020

Funders at all levels are investing in programs to support expectant parents and families with young children. MDRC is conducting research in that field in three areas: integrating systems of services that work together, getting families and children the right services, and building evidence about promising models.

Brief

Findings from a Pilot Program in New York City

December, 2019
Kyla Wasserman, Farhana Hossain, Melissa Cummings

Bridging Access to Benefits and Care — a collaboration among three nonprofit organizations — was designed to improve connections to public benefits and health care services for people dependent on opioids and intravenous drugs in the Bronx. This brief presents findings from an MDRC study of the pilot program’s implementation.

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