Student Services

Issue Focus

Providing Remote Support Services to College Students

April, 2020

SUCCESS, a comprehensive coaching program designed to improve college graduation rates among low-income students, has quickly transitioned during the pandemic. It is offering virtual advising appointments, adapting meeting topics to include tips for distance learning, and connecting students with local resources including food, health care, and emergency financial aid.

Helping children and young adults develop their talents and strengths also helps them contribute to their communities in the future. Yet systemic inequities that disproportionately affect students of color and students from low-income households mean too many young people do not have such supportive learning environments. These inequities lead to disparities in...

Report

Three-Year Results from the Accelerated Study in Associate Programs (ASAP) Ohio Demonstration

January, 2020

This report presents findings through three years from a replication of the City University of New York Accelerated Study in Associate Programs model at three community colleges in Ohio. The Ohio programs nearly doubled degree receipt through three years and led to an increase in transfers to four-year colleges.

Issue Focus

The College Promise Success Initiative

January, 2020
Marco Lepe, Evan Weissman

More than 300 College Promise Programs nationwide are transforming perceptions about college affordability and access while increasing rates of enrollment and completion. Participants in MDRC’s College Promise Success Initiative (CPSI) share their insights on effectively designing College Promise programs that make equity a central principle in serving students.

Issue Focus
November, 2019

MDRC’s Scaling Up Community College Efforts for Student Success (SUCCESS) aims to help more low-income students and students of color graduate by combining proven components into an integrated three-year program. This brief provides an early look at participating states and colleges and how they have aligned SUCCESS with existing initiatives.

Report

Findings from a National Survey and Interviews with Postsecondary Institutions

November, 2019
Elizabeth Zachry Rutschow, Maria Scott Cormier, Dominique Dukes, Diana E. Cruz Zamora

This report, based on a national survey of two- and four-year colleges, examines the current state of practices in developmental education assessment, placement, instruction, and support services offered to students. Reform efforts have accelerated, but new practices still reach less than half of students.

Infographic

Lessons from the Los Angeles College Promise Program

September, 2019
Andrea Vasquez, Madeline Price

The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.

Report

Studying Enhancements to Colleges’ iPASS Practices

July, 2019
Alexander Mayer, Hoori Santikian Kalamkarian, Benjamin Cohen, Lauren Pellegrino, Melissa Boynton, Edith Yang

Frequent advising seems to help struggling students, but advisers’ time is limited; could technology make a difference? This study examines the effects of three institutions’ efforts to expand the use of advising technologies and to use administrative and communication strategies to increase student contact with advisers.

Pages