Student Services

Report

Findings from a National Survey and Interviews with Postsecondary Institutions

November, 2019
Elizabeth Zachry Rutschow, Maria Scott Cormier, Dominique Dukes, Diana E. Cruz Zamora

This report, based on a national survey of two- and four-year colleges, examines the current state of practices in developmental education assessment, placement, instruction, and support services offered to students. Reform efforts have accelerated, but new practices still reach less than half of students.

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Lessons from the Los Angeles College Promise Program

September, 2019
Andrea Vasquez, Madeline Price

The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.

Report

Studying Enhancements to Colleges’ iPASS Practices

July, 2019
Alexander Mayer, Hoori Santikian Kalamkarian, Benjamin Cohen, Lauren Pellegrino, Melissa Boynton, Edith Yang

Frequent advising seems to help struggling students, but advisers’ time is limited; could technology make a difference? This study examines the effects of three institutions’ efforts to expand the use of advising technologies and to use administrative and communication strategies to increase student contact with advisers.

Report

Findings from a Study of the Career Readiness Internship Program

June, 2019

Work-based learning opportunities vary widely across colleges and are rarely evaluated. Through the Career Readiness Internship (CRI) program, 33 colleges provided large numbers of low-income students with valuable career-focused internship experiences, and employers generally viewed the program positively. Nevertheless, CRI was difficult to maintain after its grant period ended.

Report

Lessons on Advancing Latino Success from California’s LATIDO Project

May, 2019

Latinos are California’s fastest growing population, but less than one in four earn a college degree. A new study from the Latino Academic Transfer and Institutional Degree Opportunities (LATIDO) project examines how five California Hispanic Serving Institutions are working to improve the college achievement rate of this community.

Report

Interim Findings from the Detroit Promise Path Evaluation

April, 2019
Alyssa Ratledge, Rebekah O'Donoghue, Dan Cullinan, Jasmina Camo-Biogradlija

The Detroit Promise allows the city’s high school graduates to attend local colleges tuition-free. To that scholarship the Detroit Promise Path adds campus coaches, monthly financial support, enhanced summer engagement, and messages informed by behavioral science. Interim findings about persistence in school, full-time enrollment, and credit accumulation are all positive.

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