Student Services

MDRC ’s Scaling Up College Completion Efforts for Student Succe ss ( SUCCESS ) seeks to improve graduation rates for traditionally underserved students at community colleges, by helping states and institutions align their resources with evidence-driven practices. SUCCESS combines components from multiple programs that have...

Issue Focus
April, 2019

This visual tool is intended to help colleges undertaking student success programs create process maps. A process map is a visual representation that breaks down a process into every decision point, communication, and activity involved from the perspective of a user — in this case, a student.

Brief

The Early Implementation of College Promise Programs

April, 2019
Jacklyn Willard, Andrea Vasquez, Marco Lepe

College Promise programs offer scholarships for up to 100 percent of tuition and fees. Many Promise programs are adding to their models by providing students with support services. MDRC’s College Promise Success Initiative (CPSI) works with Promise programs interested in including such services; this brief provides some early implementation lessons.

Issue Focus

A Case Study of PACE Center for Girls

January, 2019
Megan Millenky, Farhana Hossain

MDRC worked closely with PACE in evaluating its program for girls. As an organization dedicated to continuous improvement, PACE used the implementation research findings to refine its services in several ways. This issue focus summarizes the study and the partnership and explains how the program applied some of the lessons.

Brief

A Case Study of Lorain County Community College’s Comprehensive Student Success Program

December, 2018

In 2014, Lorain County Community College launched Students Accelerating in Learning (SAIL), a comprehensive student success program that is substantially improving persistence and graduation rates among low-income students. This brief describes the steps Lorain took to fund and institutionalize SAIL that are now making it easier to sustain the program.

Report

Early Findings from a CUNY Start Evaluation

July, 2018
Susan Scrivener, Himani Gupta, Michael J. Weiss, Benjamin Cohen, Maria Scott Cormier, Jessica Brathwaite

To help City University of New York (CUNY) students referred to developmental (remedial) education, CUNY Start delays their enrollment in a degree program for one semester of intensive instruction. This report describes students’ progress through developmental education after one semester, and college enrollment in the semester thereafter.

Report

Early Experiences of Three Institutions

July, 2018
Hoori Santikian Kalamkarian, Melissa Boynton, Andrea Lopez

This report from the Community College Research Center and MDRC describes how three institutions — University of North Carolina, Charlotte; California State University, Fresno; and Montgomery County Community College in Pennsylvania — are implementing comprehensive, technology-based advising reforms, including detailed examples of new advising practices, outreach methods, and messages to students.

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