“Soft skills” are the capabilities and habits that affect communication, social interactions, and problem-solving. Credentials in soft skills aim to show employers that job applicants are proficient in these skills. MDRC interviewed employers to gauge how they perceive these credentials and to learn what could increase their utility and credibility.
Lessons from the New World of Work
Increasingly, companies are favoring skill-based requirements—such as communication and writing—in job postings. In response, postsecondary educators are looking for ways to teach these “soft skills” explicitly. This brief outlines practical considerations and recommendations for developing and implementing soft-skills instruction in a postsecondary setting.
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrated procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This report compares the service and enforcement experiences of parents randomly assigned to receive PJAC services with those of parents assigned to business as usual.
A Brief Synthesis of 20 Years of MDRC’s Randomized Controlled Trials
What works to help community college students progress academically? This brief synthesizes 20 years of rigorous research by MDRC, presenting new evidence about key attributes of community college interventions that are positively related to larger impacts on students’ academic progress.
Participating in a College Support Program During the Pandemic and Beyond
This issue focus shares early implementation lessons from an evaluation of MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) and the effect of the COVID-19 pandemic on the program model. It offers lessons that could be relevant to similar programs operating in online, in-person, and hybrid environments.
The COVID -19 pandemic has dramatically affected colleges’ operations and students’ educational experiences, severely strained budgets, and created unprecedented financial and emotional stress for students, faculty, and staff. As colleges adapt to an evolving landscape, they need immediate solutions to support and retain students, as well as to continue to focus on...
An Implementation Guide
Drawing on lessons from the Procedural Justice-Informed Alternatives to Contempt (PJAC) project, this guide provides practical advice on how child support agencies can apply principles of procedural justice (the idea of fairness in processes) to build trust, better engage participants, and create a more fair and effective process.
Lessons from an Implementation Study of the Procedural Justice-Informed Alternatives to Contempt Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrated procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This report presents the first systematic analysis of the implementation of the PJAC model.
Early Lessons from SUCCESS
MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) aims to help more low-income students and students of color graduate by combining proven components into an integrated three-year program. This brief describes the model, the study, and adaptations to the COVID-19 pandemic, and offers some early findings.
How Staff Members Experienced the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the delivery of PJAC services from PJAC case managers’ perspectives.
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