Launched in 1999, the ERA project encompassed more than a dozen demonstration programs and used a rigorous research design to analyze the implementation and impacts of each one. With technical assistance from MDRC and The Lewin Group, most of the programs built on prior initiatives. Because the programs’ aims and target populations varied, so did the services they provided:

• Advancement programs focused on helping low-income workers move into better jobs by offering services such as career counseling and referrals to education and training.
• Placement and retention programs aimed to help participants — mostly “hard-to-employ” people, such as welfare recipients with disabilities or substance abuse problems — to find and hold jobs.
• “Mixed goals” programs, targeted primarily at welfare recipients who were searching for jobs, focused on job placement, retention, and advancement in that order.

The project’s evaluation component investigated each program in the following areas:

• Implementation. What services were provided, how were they delivered, who received them, and how were problems addressed?
• Impacts. To what extent did each program improve employment retention, advancement, and other key outcomes? Looking across programs, which approaches were most effective, and for whom?

In addition, for selected programs, costs and benefits were examined, investigating areas such as: How much did the program cost? How large were its benefits relative to its costs from the perspectives of participants, taxpayers, and society as a whole?