In Practice: Lessons for and from Practitioners

MDRC is known for its groundbreaking evaluations and demonstrations of social policies and programs. Key to our success are MDRC’s field liaisons who partner with programs to solve everyday problems and improve services. This web series highlights lessons from our work with programs. Posts will focus on recruiting participants and keeping them engaged, building successful relationships with partner agencies, and training, leading, and motivating staff members. 

Our field liaisons include former state and local government administrators, program managers, case workers, teachers, school administrators, and community organizers. They are relationship builders and creative trainers who help develop program models, train staff members, provide tailored technical assistance, convene stakeholders, and refine fundraising efforts. They strive to know programs inside and out and work collaboratively with staff members to address the challenges, concerns, and knowledge gaps that evidence can fill.

For more on our collaborative work with nonprofits, see this new video from MDRC.

Eight Steps to Full Enrollment

06/2019 | Samantha Wulfsohn, Jennifer Miller Gaubert, Donna Wharton-Fields

The June post for MDRC’s operations web series, In Practice: Lessons for and from Practitioners, features eight steps to recruiting new participants in community improvement programs. MDRC field liaisons highlight tailored tips and practical advice to help staff members enroll new participants and maximize the full capacity of their programs.

05/2019 | Jennifer Miller Gaubert, Sharon Rowser

In an earlier post, Setting Strong Benchmarks, we explored key questions for program administrators as they measure progress toward their goals. In this post, we look at the nuts and bolts of establishing the enrollment benchmarks that help programs reach their intended population.

Our partnerships in the Supporting Healthy Marriage (SHM) project illustrate how a simple calculation can break down broad enrollment targets into discrete and manageable goals that reflect a program’s specific needs.

04/2019 | Sharon Rowser

Program managers and funders alike are increasingly asking themselves or their grantees, “Are we where we should be at this point in time?” The answer to this question can often be found by using benchmarks, which provide achievable, short-term goals that can help gauge progress toward bigger, longer-term goals that are integral to service delivery.