Dilip Soman looks at the pros and cons of using heuristics in general and the “SIMPLER” framework in particular ― developed specifically by the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― to guide practitioners in their efforts to improve human services programs.
When Behavioral Interventions Aren’t Enough
Philip Oreopoulos’s commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project addresses the limitations of written communication and describes the value of personal interactions for building trusting relationships between service providers and clients, which in turn encourage active program participation.
Lessons on Increasing College Completion from Six Talent Dividend Cities
The Talent Dividend competition encouraged major metro areas to find ways to boost their proportions of college graduates. The effort suggests that cross-sector partnerships and interventions that ease students’ transitions to the next level of education hold promise in aiding credit attainment and narrowing achievement gaps between groups of students.
Implementation and Early Impacts of the STEP Forward Program
This report presents implementation and interim impact findings from a random assignment evaluation of STEP Forward, a subsidized employment program in San Francisco serving a diverse group of low-income job seekers. In the first year, STEP Forward boosted employment and earnings, which suggests that participants obtained better jobs.
Researchers developing behavioral interventions begin by defining a problem, identifying “bottlenecks” that might hamper desired outcomes, and designing and testing possible solutions. In this Expert Commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Crystal Hall suggests three ideas for expanding the use of this process.
Lawrence Katz explores questions raised by findings from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project: the potential effect of behavioral nudges on long-term outcomes, determining who responds to behavioral nudges but would not otherwise participate in a program, and moving to higher-intensity efforts when low-cost interventions are not enough.
The SIMPLER framework was developed for the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― the first major effort to apply behavioral insights to human services programs in the United States. SIMPLER summarizes several key behavioral concepts that can guide practitioners interested in using behavioral insights to enhance service delivery.
New Approaches to Serving the Lowest-Skilled Students at Community Colleges in Texas and Beyond
Faced with many applicants with very low math skills, community colleges are responding with a variety of reforms, including restricting developmental courses to students with high-school-level skills. This brief provides context for the policy changes and describes the alternatives two colleges offer to those who don’t make the cut.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sheldon Danziger talks about the value of incorporating insights from behavioral science into new system-level interventions when developing policies to help low-income populations.
The Effects of the City University of New York’s Accelerated Study in Associate Programs After Six Years
The City University of New York’s Accelerated Study in Associate Programs (ASAP) is an uncommonly comprehensive and long-term program shown to raise graduation rates among community college students. Following up after six years, MDRC finds that ASAP increases graduation rates and enables some students to earn their degrees sooner.