In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
What Several Months of COVID-19 Revealed in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the effects of the COVID-19 pandemic on PJAC project agencies and parents during the spring and summer of 2020, and examines agencies’ responses.
When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
Facilitating Dialogue Between Parents Using Principles of Procedural Justice
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief aimed at child support practitioners and administrators describes the component of the PJAC model in which a case manager facilitates a discussion between parents.
Characteristics of Parents Enrolled in the Procedural Justice-Informed Alternatives to Contempt Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the parents in the PJAC study sample and what led them to the point of being in contempt of court for nonpayment.
The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.
An Interview with Gregg Keesling
RecycleForce is a social enterprise in Indianapolis that provides subsidized jobs to citizens returning from prison. MDRC interviewed its president, Gregg Keesling, about how his program works and what effect COVID-19 has had on his company and employees.
An Interview with Jenny Taylor
Jenny Taylor, vice president of career services for Goodwill of North Georgia, describes her successful subsidized jobs program targeting noncustodial parents (mostly fathers), how it has responded to the COVID-19 pandemic, and how it could be expanded to serve more people.
The Critical Role of Nonprofits, Public Agencies, and Social Enterprises
The surging unemployment rate brought on by the COVID-19 pandemic is likely to remain unusually high for many months. The findings from two large-scale studies suggest that public/nonprofit employers are much more likely to hire disadvantaged workers whose wages are subsidized than are private, for-profit employers.