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New approaches to child support enforcement aim to be less punitive and to serve the whole family, not just child support recipients. Lessons from Washington State’s Alternative Solutions Program show how this shift in perspective has made a difference during the pandemic.
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief explains which parents these agencies refer to civil contempt for not paying child support, and describes the business-as-usual contempt proceedings.
In this commentary originally published in Route Fifty, experts from MDRC’s Center for Applied Behavioral Science and BIT North America describe how government agencies can use behavioral science to adapt policies, programs, and services during the continuing pandemic crisis.
What Several Months of COVID-19 Revealed in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the effects of the COVID-19 pandemic on PJAC project agencies and parents during the spring and summer of 2020, and examines agencies’ responses.
When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
Facilitating Dialogue Between Parents Using Principles of Procedural Justice
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice (the idea of fairness in processes) into enforcement at six child support agencies. This brief aimed at child support practitioners and administrators describes the component of the PJAC model in which a case manager facilitates a discussion between parents.
Characteristics of Parents Enrolled in the Procedural Justice-Informed Alternatives to Contempt Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief describes the parents in the PJAC study sample and what led them to the point of being in contempt of court for nonpayment.
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the outreach and engagement strategies employed in PJAC with both noncustodial and custodial parents.
The Behavioral Interventions for Child Support Services demonstration used insights from behavioral science to develop interventions that could improve child support services. This report summarizes findings from 22 interventions that tested a range of design principles from behavioral science — for example, simplification, personalization, and reminders.
Testing Approaches to Increase Child Support Payments in Colorado
Much child support is collected through income withholding, but it takes time to establish automatic deductions from parents’ paychecks. In the interim, parents must make payments manually, and often do not. This brief describes an intervention in Colorado that increased payment amounts during these first months after order establishment.
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