The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the outreach and engagement strategies employed in PJAC with both noncustodial and custodial parents.
Findings from a Pilot Program in New York City
Bridging Access to Benefits and Care — a collaboration among three nonprofit organizations — was designed to improve connections to public benefits and health care services for people dependent on opioids and intravenous drugs in the Bronx. This brief presents findings from an MDRC study of the pilot program’s implementation.
Findings from the B3 Study
This brief presents an early analysis of a program incorporating interactive cognitive-behavioral techniques with job-readiness services for fathers recently involved in the justice system. Implementation succeeded, but about 30 percent of fathers did not engage in the program or in existing fatherhood services, suggesting similar participation challenges in both.
Findings from the B3 Study
This brief describes an early analysis of Just Beginning (JB), a five-session, one-on-one program that uses videos and father-child play activities to build parenting skills. While JB was implemented successfully, only 55 percent of fathers completed at least one JB session, though those fathers typically completed most of the curriculum.
Testing Approaches to Increase Child Support Payments in Colorado
Much child support is collected through income withholding, but it takes time to establish automatic deductions from parents’ paychecks. In the interim, parents must make payments manually, and often do not. This brief describes an intervention in Colorado that increased payment amounts during these first months after order establishment.
The Behavioral Interventions for Child Support Services (BICS) Project
This intervention tested with the Vermont Office of Child Support changed outreach materials and the structure of conferences with parents in order to increase parent participation in the child support process and increase the percentage of cases where both parents reached agreement outside of court. It did improve both outcomes.
Testing Early Parent Engagement in Washington’s Child Support Program
The state of Washington tested an intervention meant to foster a better relationship with parents early in the child support process. The intervention included specialized caseworkers, phone calls, and redesigned documents. There was limited evidence that the intervention increased parent engagement, and it did not improve payment outcomes.
Introducing the Procedural Justice-Informed Alternatives to Contempt Project
Procedural justice centers on the idea that individuals’ perception of the fairness of a process determines how they respond to it. In this random assignment demonstration, child support programs are applying this principle to reframe their work with families as a respectful, problem-solving endeavor.
Engaging California Parents During Child Support Order Establishment
Child support agencies in Sacramento and San Joaquin Counties and the Behavioral Interventions for Child Support Services team tested whether a behavioral intervention could increase the percentage of parents who responded to early paperwork and got involved in the child support process.
Increasing Child Support Order Modification Review Completion in Ohio
In Ohio, the process to modify a child support order has two stages that typically take more than 100 days to complete. In two counties, the Behavioral Interventions for Child Support Services team worked with local agencies to test four interventions designed to simplify the process.