When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
The Experience of a New Program for Young People Involved in the Juvenile Justice System
STRIVE International engaged MDRC to help the organization improve a new program model aimed at increasing educational attainment and employment of young adults involved in the juvenile justice system. This Issue Focus describes the partnership and offers advice to organizations implementing new programs on how to build evidence of effectiveness.
This compendium of written materials comes from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project. The collection illustrates how specific concepts from behavioral science were used in different settings and formats by practitioners and program designers in child care, child support, and work-support programs.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Marianne Bertrand talks about the potential for a broader behavioral agenda that would include larger contributions from psychology and could transform public policy in ways that might induce long-term changes in behavior.
Lessons from the Annie E. Casey Foundation’s Pilot Project
Executive skills are the cognitive abilities that make it possible for people to set goals, regulate impulses, and complete the steps necessary to achieve their objectives. This paper describes a pilot of a coaching strategy based on executive skills conducted with three programs serving young people.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sim B. Sitkin considers looking beyond individual client behavior when designing interventions to target program staff and groups of clients as well as entire organizations.
This commentary focuses on an intervention from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project that aimed to improve child support payment rates in a state-supervised program in Ohio. The author reflects on the availability of the agency’s data, the involvement of staff at all levels, clients’ experiences, and lessons learned.
When Behavioral Interventions Aren’t Enough
Philip Oreopoulos’s commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project addresses the limitations of written communication and describes the value of personal interactions for building trusting relationships between service providers and clients, which in turn encourage active program participation.
Dilip Soman looks at the pros and cons of using heuristics in general and the “SIMPLER” framework in particular ― developed specifically by the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― to guide practitioners in their efforts to improve human services programs.
Researchers developing behavioral interventions begin by defining a problem, identifying “bottlenecks” that might hamper desired outcomes, and designing and testing possible solutions. In this Expert Commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Crystal Hall suggests three ideas for expanding the use of this process.