When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
Telephone Care Management for Medicaid Recipients with Depression, Eighteen Months After Random Assignment
A telephonic care management program increased the use of mental health services by Medicaid recipients with depression, although that effect faded over time. The program did not reduce depression on average, but it did reduce the number of people who suffered from very severe depression.