When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
Evidence from the WASC Demonstration
Although many states are taking steps to offer simplified access to the food stamp program, little is known about the effect this might have on food stamp error rates. This paper studies the effects on error rates in two sites that were part of the Work Advancement Support Center demonstration, which aimed to help individuals in low-income jobs boost their income by making the most of available work supports, including food stamps.
Improving Services for Low-Income Working Families
A collaboration of MDRC and the National Governors Association Center for Best Practices, this report explores how best to improve job stability and career advancement of low-wage earners and increase their household income.