Students navigating the COVID-19 pandemic are facing new practical and financial concerns about continuing their studies. Colleges can encourage continued enrollment and boost student success by sending well-designed messages that address those concerns, simplify information, and offer support. This Issue Focus highlights proven strategies for communicating effectively.
Encouraging Additional Summer Enrollment
The EASE project demonstrates that it is possible to increase enrollment in summer courses and help students earn more credits using an informational campaign that incorporates behavioral science principles and tuition-assistance grants. Use this handbook to customize and implement your own summer enrollment informational campaign.
Providing Remote Support Services to College Students
SUCCESS, a comprehensive coaching program designed to improve college graduation rates among low-income students, has quickly transitioned during the pandemic. It is offering virtual advising appointments, adapting meeting topics to include tips for distance learning, and connecting students with local resources including food, health care, and emergency financial aid.
The College Promise Success Initiative
More than 300 College Promise Programs nationwide are transforming perceptions about college affordability and access while increasing rates of enrollment and completion. Participants in MDRC’s College Promise Success Initiative (CPSI) share their insights on effectively designing College Promise programs that make equity a central principle in serving students.
MDRC’s Scaling Up Community College Efforts for Student Success (SUCCESS) aims to help more low-income students and students of color graduate by combining proven components into an integrated three-year program. This brief provides an early look at participating states and colleges and how they have aligned SUCCESS with existing initiatives.
Lessons from the Los Angeles College Promise Program
The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.
MDRC’s initiative Scaling Up Community College Efforts for Student Success (SUCCESS) seeks to improve graduation rates for community college students by helping states and colleges develop large-scale, financially sustainable support programs based on strong evidence. This issue focus provides an overview of the project.
Interim Findings from the Detroit Promise Path Evaluation
The Detroit Promise allows the city’s high school graduates to attend local colleges tuition-free. To that scholarship the Detroit Promise Path adds campus coaches, monthly financial support, enhanced summer engagement, and messages informed by behavioral science. Interim findings about persistence in school, full-time enrollment, and credit accumulation are all positive.
The Early Implementation of College Promise Programs
College Promise programs offer scholarships for up to 100 percent of tuition and fees. Many Promise programs are adding to their models by providing students with support services. MDRC’s College Promise Success Initiative (CPSI) works with Promise programs interested in including such services; this brief provides some early implementation lessons.
This visual tool is intended to help colleges undertaking student success programs create process maps. A process map is a visual representation that breaks down a process into every decision point, communication, and activity involved from the perspective of a user — in this case, a student.