When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
Adapting the Evidence for 2020 and Beyond
MDRC has studied a number of strategies for helping students stay in college and succeed there. Lessons from some of these models may be readily adapted to support students and close equity gaps now and after the COVID-19 pandemic. This Issue Focus offers three lessons taken from MDRC’s evaluations.
Expanded eligibility guidelines and flexible funding options can support wider access to child care during the COVID-19 emergency, but only if parents and child care workers know how to navigate them. Agencies can use behavioral science research insights to make communications clear and concise and simplify the application process.
Providing Remote Support Services to College Students
SUCCESS, a comprehensive coaching program designed to improve college graduation rates among low-income students, has quickly transitioned during the pandemic. It is offering virtual advising appointments, adapting meeting topics to include tips for distance learning, and connecting students with local resources including food, health care, and emergency financial aid.
The College Promise Success Initiative
More than 300 College Promise Programs nationwide are transforming perceptions about college affordability and access while increasing rates of enrollment and completion. Participants in MDRC’s College Promise Success Initiative (CPSI) share their insights on effectively designing College Promise programs that make equity a central principle in serving students.
MDRC’s Scaling Up College Completion Efforts for Student Success (SUCCESS) aims to help more low-income students and students of color graduate by combining proven components into an integrated three-year program. This brief provides an early look at participating states and colleges and how they have aligned SUCCESS with existing initiatives.
Lessons from the Los Angeles College Promise Program
The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.
MDRC’s initiative Scaling Up College Completion Efforts for Student Success (SUCCESS) seeks to improve graduation rates for community college students by helping states and colleges develop large-scale, financially sustainable support programs based on strong evidence. This issue focus provides an overview of the project.
The Early Implementation of College Promise Programs
College Promise programs offer scholarships for up to 100 percent of tuition and fees. Many Promise programs are adding to their models by providing students with support services. MDRC’s College Promise Success Initiative (CPSI) works with Promise programs interested in including such services; this brief provides some early implementation lessons.
This visual tool is intended to help colleges undertaking student success programs create process maps. A process map is a visual representation that breaks down a process into every decision point, communication, and activity involved from the perspective of a user — in this case, a student.