When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
Final Lessons from the EASE Project
This report presents findings from Encouraging Additional Summer Enrollment, which used behavioral insights in two informational campaigns, with and without tuition assistance, to encourage community college students to take summer classes. Both interventions increased enrollment and had a modest impact on credits earned and positive return on investment for colleges.
Adapting the Evidence for 2020 and Beyond
MDRC has studied a number of strategies for helping students stay in college and succeed there. Lessons from some of these models may be readily adapted to support students and close equity gaps now and after the COVID-19 pandemic. This Issue Focus offers three lessons taken from MDRC’s evaluations.
Students navigating the COVID-19 pandemic are facing new practical and financial concerns about continuing their studies. Colleges can encourage continued enrollment and boost student success by sending well-designed messages that address those concerns, simplify information, and offer support. This Issue Focus highlights proven strategies for communicating effectively.
Expanded eligibility guidelines and flexible funding options can support wider access to child care during the COVID-19 emergency, but only if parents and child care workers know how to navigate them. Agencies can use behavioral science research insights to make communications clear and concise and simplify the application process.
Encouraging Additional Summer Enrollment
The EASE project demonstrates that it is possible to increase enrollment in summer courses and help students earn more credits using an informational campaign that incorporates behavioral science principles and tuition-assistance grants. Use this handbook to customize and implement your own summer enrollment informational campaign.
An Independent Evaluation of the National Study of Learning Mindsets
One type of intervention to help students navigate the tricky transition to ninth grade communicates to them that their brains can grow “stronger.” This evaluation of one such intervention finds that it changed students’ beliefs and attitudes and produced impacts on their average academic performance.
The Behavioral Interventions for Child Support Services demonstration used insights from behavioral science to develop interventions that could improve child support services. This report summarizes findings from 22 interventions that tested a range of design principles from behavioral science — for example, simplification, personalization, and reminders.
The Behavioral Interventions for Child Support Services (BICS) Project
This intervention tested with the Vermont Office of Child Support changed outreach materials and the structure of conferences with parents in order to increase parent participation in the child support process and increase the percentage of cases where both parents reached agreement outside of court. It did improve both outcomes.
Testing Approaches to Increase Child Support Payments in Colorado
Much child support is collected through income withholding, but it takes time to establish automatic deductions from parents’ paychecks. In the interim, parents must make payments manually, and often do not. This brief describes an intervention in Colorado that increased payment amounts during these first months after order establishment.