Dilip Soman looks at the pros and cons of using heuristics in general and the “SIMPLER” framework in particular ― developed specifically by the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― to guide practitioners in their efforts to improve human services programs.
A Snapshot of State Efforts
The Mother and Infant Home Visiting Program Evaluation-Strong Start (MIHOPE-Strong Start) aims to determine whether home visiting programs improve birth- and health-related outcomes up to age 1. This report provides a snapshot of state efforts to promote prenatal health and improve birth outcomes, including but not limited to home visiting.
When Behavioral Interventions Aren’t Enough
Philip Oreopoulos’s commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project addresses the limitations of written communication and describes the value of personal interactions for building trusting relationships between service providers and clients, which in turn encourage active program participation.
Researchers developing behavioral interventions begin by defining a problem, identifying “bottlenecks” that might hamper desired outcomes, and designing and testing possible solutions. In this Expert Commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Crystal Hall suggests three ideas for expanding the use of this process.
Lawrence Katz explores questions raised by findings from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project: the potential effect of behavioral nudges on long-term outcomes, determining who responds to behavioral nudges but would not otherwise participate in a program, and moving to higher-intensity efforts when low-cost interventions are not enough.
The SIMPLER framework was developed for the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― the first major effort to apply behavioral insights to human services programs in the United States. SIMPLER summarizes several key behavioral concepts that can guide practitioners interested in using behavioral insights to enhance service delivery.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sheldon Danziger talks about the value of incorporating insights from behavioral science into new system-level interventions when developing policies to help low-income populations.
Final Report of the Behavioral Interventions to Advance Self-Sufficiency (BIAS) Project
The BIAS project tested behavioral interventions in child support, child care, and work support programs with nearly 100,000 low-income clients in eight human services agencies. Each site saw at least one significant, low-cost impact. The findings suggest that small environmental changes can enhance client-agency interactions and expanded behavioral strategies might help strengthen programs and policies.
Using Behavioral Economics to Increase On-Time Child Care Subsidy Renewals
This study assessed three different behavioral strategies for providers and clients aimed at increasing the timely renewal of child care subsidies, in order to ensure consistent client services. The findings suggest that strategies designed for staff who work directly with clients may be a fruitful area for future work.
The Mother and Infant Home Visiting Program Evaluation-Strong Start Second Annual Report
Policymakers have increasingly encouraged greater use of administrative data to produce timely, rigorous, and lower-cost evaluations of health and social programs. This report details MIHOPE-Strong Start’s process of acquiring administrative vital records and Medicaid data from 20 states and more than 40 state agencies to measure health, health care use, and cost outcomes.