When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
When COVID-19 upended normal operations at STRIVE, a workforce development nonprofit founded in New York, the Center for Applied Behavioral Science at MDRC documented the agency’s real-time innovations that allowed it to continue serving clients during the crisis. Greg Wise, STRIVE’s National Vice President, shared a first-hand account of the transition.
Promising Results from a Bridge-to-College Model
Bridge-to-college programs aim to help people complete high school and enroll in postsecondary education. This evaluation of one such program at Northeast Wisconsin Technical College in Green Bay, WI finds that it helped more students earn their GEDs and enroll in college courses.