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Lessons from the BIAS Project
In child support programs, parents must often make complicated decisions with little information in a highly emotional context. The BIAS project, which applied behavioral insights to human services programs, worked with three states to design eight tests focusing on child support order modifications and collection of payments.
The SIMPLER framework was developed for the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project ― the first major effort to apply behavioral insights to human services programs in the United States. SIMPLER summarizes several key behavioral concepts that can guide practitioners interested in using behavioral insights to enhance service delivery.
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