When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
Launching the Work Advancement and Support Center Demonstration
The Work Advancement and Support Center demonstration tests an innovative approach to fostering employment retention, career advancement, and increased take-up of work supports for a broad range of low-earners, including reemployed dislocated workers. This report examines start-up experiences in the first two sites: Dayton, Ohio, and San Diego, California.