When Washington state’s Division of Child Support closed its offices in March 2020 in response to COVID-19, its employment program—Families Forward Washington—kept running with minimal interruption, because the original design was based on working remotely. Its model may offer useful pointers for other service agencies for adapting to the pandemic.
In this Q&A originally published by The Duke Endowment, Meghan McCormick describes MDRC’s ongoing evaluation of the promising Child First home visiting model — and talks about finding a silver lining in confronting the COVID-19 pandemic.
Meeting the Needs of Workers and Employers
Low-wage workers have been hit particularly hard by the COVID-19 pandemic, experiencing greater levels of unemployment than their higher-wage-earning peers. Training programs that focus on moving workers into skilled jobs in industries with strong local demand could reposition them for 21st-century success.
Many schools are using technology-based tools to generate career recommendations and supplement the capabilities of their guidance departments. MDRC has partnered with two technology companies to test whether their career-advising software programs are viable tools for equitably supporting students as they identify and pursue future careers.
A Better Life is an economic mobility program operating in four housing authorities in Massachusetts. This brief discusses how the program has shifted to meet residents’ dramatically different needs during the COVID-19 pandemic.
How Place-Based Employment Programs like Jobs Plus Can Help During the COVID-19 Pandemic
Employment programs situated within public housing developments are facing multiple challenges due to the COVID-19 pandemic. With routine operations disrupted by shelter-in-place orders, programs like Jobs Plus can find creative ways to keep their doors open and their clients engaged.
An Interview with Karen Pennington and Dawn Slinkard
Tulsa Community WorkAdvance is a sector-based training and career advancement program that prepares people for jobs in the health care field. Executive Director Karen Pennington talks about the impact of COVID-19 on operations and future opportunities in health care, and graduate Dawn Slinkard describes her experience in the program.
Practical Advice from Richard Guare and Colin Guare
This Issue Focus offers guidance to social service programs seeking to help participants progress toward their goals during the COVID-19 pandemic. Techniques are described for alleviating social isolation, communicating remotely, setting and achieving goals, getting medication, assessing workplace safety, applying for public benefits, working from home, and managing grief.
The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.
Home Visiting and Coordinated and Integrated Early Childhood Systems
Funders at all levels are investing in programs to support expectant parents and families with young children. MDRC is conducting research in that field in three areas: integrating systems of services that work together, getting families and children the right services, and building evidence about promising models.