The COVID-19 pandemic has heightened the nation’s awareness of the critical role that low-wage workers — cashiers, nursing assistants, delivery people — play in our lives. MDRC’s Cynthia Miller summarizes research about how expanding the Earned Income Tax Credit can effectively supplement their earnings and lead to other positive benefits for them and their families.
An Interview with Gregg Keesling
RecycleForce is a social enterprise in Indianapolis that provides subsidized jobs to citizens returning from prison. MDRC interviewed its president, Gregg Keesling, about how his program works and what effect COVID-19 has had on his company and employees.
An Interview with Jenny Taylor
Jenny Taylor, vice president of career services for Goodwill of North Georgia, describes her successful subsidized jobs program targeting noncustodial parents (mostly fathers), how it has responded to the COVID-19 pandemic, and how it could be expanded to serve more people.
The Critical Role of Nonprofits, Public Agencies, and Social Enterprises
The surging unemployment rate brought on by the COVID-19 pandemic is likely to remain unusually high for many months. The findings from two large-scale studies suggest that public/nonprofit employers are much more likely to hire disadvantaged workers whose wages are subsidized than are private, for-profit employers.
Training Approaches Applied in the Procedural Justice-Informed Alternatives to Contempt (PJAC) Demonstration
The Procedural Justice-Informed Alternatives to Contempt (PJAC) project integrates procedural justice principles (the idea of fairness in processes) into enforcement at six child support agencies. This brief, intended for child support practitioners and administrators, describes the specialized training provided to staff members at the six participating agencies.
Successful Collaborations That Improve Outcomes in Prisoner Reentry and Child Support
In this article originally published in Policy & Practice magazine, MDRC’s Dan Bloom and Cindy Redcross offer lessons from successful collaborations to improve employment and other outcomes for reentering prisoners and noncustodial parents.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Sim B. Sitkin considers looking beyond individual client behavior when designing interventions to target program staff and groups of clients as well as entire organizations.
This commentary focuses on an intervention from the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project that aimed to improve child support payment rates in a state-supervised program in Ohio. The author reflects on the availability of the agency’s data, the involvement of staff at all levels, clients’ experiences, and lessons learned.
In this commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, Marianne Bertrand talks about the potential for a broader behavioral agenda that would include larger contributions from psychology and could transform public policy in ways that might induce long-term changes in behavior.
When Behavioral Interventions Aren’t Enough
Philip Oreopoulos’s commentary from the final report on the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project addresses the limitations of written communication and describes the value of personal interactions for building trusting relationships between service providers and clients, which in turn encourage active program participation.